Patient reviews

Miss Sonia Mall reviews from patients

The Miss Sonia Mall reviews on this page come from patients I have looked after for cataract surgery and medical Retina care. Every review was posted on a verified platform and is shown with the patient's permission. I never write or edit them.

Doctify logo

4.94

/ 5

123 verified reviews on Doctify

4.94 / 5

Doctify

123 verified reviews

100%

PHIN

of 38 patients would recommend

5.0 / 5

iWantGreatCare

16 reviews

Verified patient · Cataract assessment

I cannot thank my ophthalmologist enough for the care and expertise she provided. She successfully diagnosed and treated the cause of my double vision, which was having a huge impact on my daily life. She was very thorough in her approach and wasn’t afraid to push for further investigation when she felt it was needed. Her recommendation for an additional MRI ultimately led to further imaging being arranged through my consultant, giving me reassurance that everything was being properly explored. I greatly appreciated her professionalism, attention to detail and commitment to ensuring I received the most appropriate care. I am very grateful for her help and would not hesitate to recommend her.

Verified patient · Medical retina

Presented with severe dry eye and potential conjunctivitis which had been occurring for the past two weeks. Miss Mall was very attentive, she listened to my symptoms, the issues I had and the previous history before diagnosing and providing solutions for the issues.

Verified patient · Cataract surgery

I have had various comments about cataract surgery from friends and relatives, so I knew roughly what to expect However I was fortunate enough to choose Dr Mall from the options available and have just been examined by her post operatively following surgery on my left eye the right one having been done some weeks ago. It is difficult to express how pleased I am already and what a massive difference there is to my vision! I cannot praise Dr Mall highly enough in all respects. She radiates competence and her manner was always delightful. I can recommend her with total confidence.

Verified patient · Cataract surgery

I was concerned about frequent changes to my prescription and finally persuaded my optician to give me a letter of referral. I chose Miss Mall from a list of consultants based on her feedback and skillset. She diagnosed early glaucoma and blepheritis which my optician had missed. She organised some other tests to check my eye health and make sure there was no serious damage to the optic nerves. With just a single eye drop at bedtime, my eye health and vision are good, the glaucoma is arrested / under control as evidenced in follow up checks with no serious issues with my vision. I cannot recommend Sonia highly enough. She is very personable and highly professional and I have every confidence in her.

Verified patient · First consultation

I highly recommend Dr. Sonia Mall. I have glaucoma, severe dry eyes, and recently developed PCO in both eyes. Dr. Mall has been extremely professional, friendly, and understanding throughout my visits. She listens carefully, quickly understands the problem, and explains everything clearly. She prescribed an eye gel for my severe dry eyes, and it worked very well for me. I have seen her twice, and both times I came away with a much better understanding of my eye conditions. Her care, knowledge, and reassuring manner made a big difference to me. I am very grateful for her help and would definitely recommend her to anyone looking for an excellent ophthalmologist.

Verified patient · Cataract surgery

Nuffield offers disabled parking close to the entrance, reception staff always helpful,. Miss Mall always explains planned procedures and answers any question I may have. Scans and procedures carried out efficiently and comfortably Very accessible in the event of any queries.

Seen me recently?

Your feedback helps other people choose their care with confidence. If you would like to add to the Miss Sonia Mall reviews, you can post on Doctify or Google. Honest comments, good or critical, help me improve too.

Your feedback helps other patients choose with confidence.

How patients rate their care

  • Doctify4.9 out of 5from 123 verified reviews
  • PHIN38 of 38patients said they would recommend
  • iWantGreatCare5.0 out of 5from 16 reviews

These figures are taken from each platform and will be updated as new reviews arrive.

In their own words

Reviews are shown with consent from verified platforms, word for word. Each one describes a single person’s experience; your own eyes, tests and treatment may be different.

“I cannot thank my ophthalmologist enough for the care and expertise she provided. She successfully diagnosed and treated the cause of my double vision, which was having a huge impact on my daily life. She was very thorough in her approach and wasn’t afraid to push for further investigation when she felt it was needed. Her recommendation for an additional MRI ultimately led to further imaging being arranged through my consultant, giving me reassurance that everything was being properly explored. I greatly appreciated her professionalism, attention to detail and commitment to ensuring I received the most appropriate care. I am very grateful for her help and would not hesitate to recommend her.”

Verified patient, Doctify · 13 Sep 2026 · 5 out of 5

“Presented with severe dry eye and potential conjunctivitis which had been occurring for the past two weeks. Miss Mall was very attentive, she listened to my symptoms, the issues I had and the previous history before diagnosing and providing solutions for the issues.”

Verified patient, Doctify · 17 Aug 2026 · 5 out of 5

“I have had various comments about cataract surgery from friends and relatives, so I knew roughly what to expect However I was fortunate enough to choose Dr Mall from the options available and have just been examined by her post operatively following surgery on my left eye the right one having been done some weeks ago. It is difficult to express how pleased I am already and what a massive difference there is to my vision! I cannot praise Dr Mall highly enough in all respects. She radiates competence and her manner was always delightful. I can recommend her with total confidence.”

Verified patient, Doctify · 29 Jul 2026 · 5 out of 5

“I was concerned about frequent changes to my prescription and finally persuaded my optician to give me a letter of referral. I chose Miss Mall from a list of consultants based on her feedback and skillset. She diagnosed early glaucoma and blepheritis which my optician had missed. She organised some other tests to check my eye health and make sure there was no serious damage to the optic nerves. With just a single eye drop at bedtime, my eye health and vision are good, the glaucoma is arrested / under control as evidenced in follow up checks with no serious issues with my vision. I cannot recommend Sonia highly enough. She is very personable and highly professional and I have every confidence in her.”

Verified patient, Doctify · 10 Jun 2026 · 5 out of 5

“I highly recommend Dr. Sonia Mall. I have glaucoma, severe dry eyes, and recently developed PCO in both eyes. Dr. Mall has been extremely professional, friendly, and understanding throughout my visits. She listens carefully, quickly understands the problem, and explains everything clearly. She prescribed an eye gel for my severe dry eyes, and it worked very well for me. I have seen her twice, and both times I came away with a much better understanding of my eye conditions. Her care, knowledge, and reassuring manner made a big difference to me. I am very grateful for her help and would definitely recommend her to anyone looking for an excellent ophthalmologist.”

Verified patient, Doctify · 10 Jun 2026 · 5 out of 5

“Nuffield offers disabled parking close to the entrance, reception staff always helpful,. Miss Mall always explains planned procedures and answers any question I may have. Scans and procedures carried out efficiently and comfortably Very accessible in the event of any queries.”

Verified patient, Doctify · 15 Apr 2026 · 5 out of 5

How these reviews are chosen and checked

I want you to be able to trust what you read here, so the same rules apply to every review:

  1. It comes from a verified review platform, such as Doctify or iWantGreatCare.
  2. It appears word for word, with nothing added, shortened or corrected.
  3. The patient agreed to it being shared, and no names or medical details are shown.
  4. Nobody was paid or offered anything in return for a review.

Reviews tell you about the experience of being cared for: how well things were explained, how long people waited and how they felt. They cannot tell you what your own result will be. For a balanced picture of what cataract surgery involves, including possible complications, the NHS guide to cataract surgery is a good place to start, and I go through the same points with you at your consultation.

Questions about reviews

Are these reviews real?

Yes. Each one was posted by a patient on a verified review platform and is reproduced exactly as written, with their permission. I do not write, edit or pay for reviews, and I never use them to promise a particular result.

Of course. You can call me on 07438 437366 or email enquiries@soniamall.co.uk with any questions before you book. I do not have a secretary, so you reach me directly, and I aim to reply within 24 hours.

Please tell me first, by phone or email, so I can look into it with you. You can also raise a concern with the hospital where you were seen; each has its own complaints process.

No. Your care stays exactly the same whatever you write. Honest feedback, including criticism, is useful to me and to other patients deciding where to be seen, and I read every review that is posted about me.

The full lists are on Doctify, PHIN and iWantGreatCare. Google and Doctify reviews will also appear in a live feed on this page once it is connected.

Speak to me directly

A direct line to your surgeon, before and after surgery

There is no call centre or switchboard. Call 07438 437366, email enquiries@soniamall.co.uk or request an appointment online, and I aim to reply within 24 hours. My 2026 fees are confirmed when you book.